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Remote Licensed Customer Service Representative

FoundeverOpublikowano 22d

  • Polska
  • Zdalnie
  • Mid (3-5 lat)
  • Angielski
  • Obsługa klienta

Wynagrodzenie nieokreślone

Ta oferta jest napisana w języku: angielski.

About the role

A Remote Licensed Customer Service Representative role providing customer support from a home-based environment while holding required professional licensing.

Requirements

  • Active professional license required for the role

  • Prior customer service experience, preferably in a remote setting

  • Strong verbal and written communication skills

  • Reliable home internet connection and a quiet workspace

  • Ability to work independently and manage time effectively

  • Comfort with CRM and customer support tools

Responsibilities

  1. Handle inbound customer inquiries via phone, email, or chat

  2. Provide accurate information on products, services, and policies in line with licensing requirements

  3. Resolve customer issues and complaints in a timely and professional manner

  4. Document all interactions accurately in the CRM system

  5. Meet individual performance targets for quality, productivity, and compliance

  6. Stay current on licensing regulations and company procedures

Brzmi jak oferta dla Ciebie?

Foundever

Na stronie firmy Foundever · ~2 minuty

Dopiero zaczynasz w obszarze Obsługa klienta? Przeczytaj nasz poradnik: Customer Success – najważniejsze pojęcia i słownictwo