Customer Solutions Specialist (Accounting, Tax, Bookkeeping)
FoundeverOpublikowano 9d
- Orem, Utah
- Hybrydowo
- Mid (3-5 lat)
- Angielski
- Finanse
Wynagrodzenie nieokreślone
Ta oferta jest napisana w języku: angielski.
About the role
Account Resolution Specialist. Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference.
Requirements
Hands-on experience with QuickBooks Online is required, QuickBooks Online Accountant a
Track record of working in customer service, ideally including an advisory capacity
Outstanding verbal and written communication abilities
Capacity to pick up new products quickly and adjust to new features and updates
Background with or interest in fundamental financial concepts tied to bookkeeping, payroll, and Accounting 101
QuickBooks ProAdvisor certification (preferred)
Responsibilities
Assist QuickBooks Online Accountant customers in handling their clients' QuickBooks accounts via inbound phone calls
Deliver a white-glove customer service experience to premium customers
Walk customers through QuickBooks features such as invoicing, bookkeeping, account setup, payroll, and more
Apply critical thinking and problem-solving abilities when dealing with complex issues
Keep up to date with the latest versions of QuickBooks and its related products
Work together with colleagues and partners to deliver the best experience for customers and employees
Brzmi jak oferta dla Ciebie?
Foundever · Orem, Utah
Na stronie firmy Foundever · ~2 minuty
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