Ta oferta jest napisana w języku: angielski.

About the role

This Customer Advisor role supports Polish speaking customers and involves relocating to Budapest, Hungary, taking care of their questions and solving problems through various communication channels.

Requirements

Command of both written and spoken Polish at a fluent level
Open to relocating to Budapest, Hungary
Background in customer support or a comparable role involving direct contact with customers
Solid ability to solve problems and stay composed when things get stressful
Comfortable using computers and picking up new software systems in short order

Responsibilities

Handle customer questions coming in through phone, email, and chat, communicating in Polish
Address issues with products and services by understanding what the customer needs and supplying correct details
Log conversations and keep customer information current within the support platform
Route issues that remain unresolved to the right teams and check back to confirm they are fixed
Hit personal goals related to how quickly you respond, the quality of your work, and customer satisfaction