Client Onboarding Lead Analyst
CitiOpublikowano 18d
- Warszawa
- Stacjonarnie
- Lead / Head
- Angielski
- Obsługa klienta
Wynagrodzenie nieokreślone
Ta oferta jest napisana w języku: angielski.
About the role
This is a lead analyst role that oversees the client onboarding process, making sure new clients are brought on board efficiently and in line with regulations while managing ties with internal and external stakeholders.
Requirements
Bachelor's degree in finance, business, or a related field
Background in client onboarding, KYC, or a comparable compliance-focused role
Solid grasp of regulatory and compliance requirements
Excellent organizational and time management skills
Strong interpersonal and communication skills
Capacity to handle several onboarding cases at the same time
Responsibilities
Run client onboarding workflows from start to finish and make sure they wrap up on time
Check and verify client documentation against regulatory requirements
Work with internal teams to sort out onboarding issues and escalations
Keep an eye on onboarding metrics and spot chances to improve processes
Act as the contact point for client questions during the onboarding stage
Keep records accurate in onboarding systems and databases
Brzmi jak oferta dla Ciebie?
Citi · Warszawa
Na stronie firmy Citi · ~2 minuty
Dopiero zaczynasz w obszarze Obsługa klienta? Przeczytaj nasz poradnik: Customer Success – najważniejsze pojęcia i słownictwo


