O stanowisku
Lead the onboarding function for the Commercial Cards business across the UK and Western Europe, driving client implementation strategy, operational excellence, and stakeholder alignment. This role owns the end-to-end onboarding experience for new and existing commercial card clients in the region.
Czy do nas pasujesz?
Demonstrated leadership experience in onboarding, implementation, or client delivery within commercial cards, corporate banking, or payments
Solid understanding of commercial card products, workflows, and regulatory requirements in the UK and European markets
Proven ability to lead and develop high-performing teams across multiple markets
Excellent stakeholder management skills with experience engaging senior internal and external clients
History of driving process improvement and operational excellence in a complex, regulated environment
Strong analytical and project management capabilities with attention to detail
Czym się zajmiesz
Shape and carry out the regional onboarding strategy for Commercial Cards clients across the UK and Western Europe
Guide, mentor, and grow a team of onboarding managers and specialists to achieve best-in-class implementation results
Take full ownership of onboarding processes from client discovery and solution design through implementation planning, testing, and go-live
Collaborate with sales, product, risk, compliance, and technology partners to guarantee smooth client transitions
Track onboarding metrics, spot process improvements, and push operational efficiency initiatives
Handle senior client relationships during implementation, escalating and settling complex issues as they arise
Brzmi jak oferta dla Ciebie?
Do negocjacji · Citi · Warsaw Poland
Na stronie firmy Citi · ~2 minuty
Więcej ofert w firmie Citi
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