O stanowisku
Twój zakres obowiązków - Providing written customer support via email. - Investigating and resolving customer issues by reviewing previous interactions and using internal tools.
Czy do nas pasujesz?
Proficiency in English (C1) — both spoken and written.
Excellent communication skills and the ability to clearly explain solutions.
Strong analytical thinking and problem-solving skills.
Patience and empathy.
Typing speed of 150+ characters per minute and solid computer literacy.
Availability to work full-time.
Czym się zajmiesz
Providing written customer support via email.
Investigating and resolving customer issues by reviewing previous interactions and using internal tools.
Processing manual refunds and handling GDPR-related complaints with due diligence and accuracy.
Ensuring that every customer interaction is professional, empathetic, and solution-focused.
Working with multiple systems while maintaining a high level of precision.
Benefity i zalety
Brzmi jak oferta dla Ciebie?
Do negocjacji · Concentrix CVG International
Na stronie firmy Concentrix CVG International · ~2 minuty
Więcej ofert w firmie Concentrix CVG International
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