Trust & Safety Specialist (Content Moderator) with English and Hebrew

About the role

This role moderates user-submitted content to help keep online platforms safe and aligned with community standards. It involves evaluating text, images, and video in both English and Hebrew.

Requirements

• Working fluency in both English and Hebrew, spoken and written

• Solid grasp of platform policies, community standards, and trust and safety fundamentals

• Sharp eye for detail and the capacity to decide consistently in high-pressure situations

• Ability to view disturbing or sensitive material in a professional and impartial manner

• Strong analytical and communication abilities, including clear written documentation of decisions

• Openness to a rotating shift schedule covering evenings, nights, and weekends

Responsibilities

1. 1

   Assess content reported by users or flagged by automated systems against platform policies in English and Hebrew

2. 2

   Reach consistent and accurate enforcement outcomes, including removing, limiting, or approving content and accounts

3. 3

   Route sensitive situations such as illegal material, self-harm, or at-risk users through the relevant escalation procedures

4. 4

   Record the rationale behind each decision and keep thorough case notes for audit and quality tracking

5. 5

   Keep current with policy revisions, cultural context, and regional specifics relevant to Hebrew-speaking audiences

6. 6

   Join calibration exercises and share input to strengthen moderation guidance and decision consistency