O stanowisku
A customer advisor role for SAS Airlines, providing support to German-speaking customers with inquiries and service needs.
Czy do nas pasujesz?
Fluent proficiency in German and English, both written and spoken
Previous experience in customer service or a similar role
Strong communication and interpersonal skills
Ability to work in a fast-paced environment and handle multiple tasks
Basic knowledge of airline operations or travel industry
Proficiency in using customer service software and tools
Czym się zajmiesz
Handle customer inquiries and requests via phone, email, or chat in German and English
Assist with flight bookings, changes, and cancellations according to airline policies
Resolve customer complaints and escalate issues when necessary to ensure satisfaction
Provide information on flight schedules, baggage policies, and loyalty programs
Maintain accurate records of customer interactions in the system
Brzmi jak oferta dla Ciebie?
Do negocjacji · Concentrix CVG International
Na stronie firmy Concentrix CVG International · ~2 minuty
Więcej ofert w firmie Concentrix CVG International
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