O stanowisku
Twój zakres obowiązków - Handle customer inquiries: e-mails and phone calls in French (main language) or Polish / English (supportive languages). - Support international market: individual (B2C) and business customers (B2B).
Czy do nas pasujesz?
Fluent French (C1/C2) – both written and spoken.
Fluent Polish (C2) – both written and spoken.
Very good English (B2/C1) – both written and spoken.
Technical understanding – interest or knowledge of how electronic devices work.
Ability to deal with challenging or disappointed customers in a calm way.
Team player, adaptable, and quality-focused with good IT tool skills.
Experience in customer service (individual / business customers).
Interest in a new technology and electronics trends.
Czym się zajmiesz
Handle customer inquiries: e-mails and phone calls in French (main language) or Polish / English (supportive languages).
Support international market: individual (B2C) and business customers (B2B).
Deal with the following topics: complaints, inquiries regarding post-warranty repairs, and technical issues.
Explain non-technical customers how electronics devices work, what is inside the device.
Communicate in a friendly, professional, and customer-focused manner to care about the quality of the service.
Input data, write quickly and clearly.
Benefity i zalety
Brzmi jak oferta dla Ciebie?
Do negocjacji · Concentrix CVG International
Na stronie firmy Concentrix CVG International · ~2 minuty
Więcej ofert w firmie Concentrix CVG International
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