O stanowisku
The role involves supporting the implementation, migration, configuration, integration, testing, and ongoing maintenance of a contract lifecycle management application, including troubleshooting technical issues, optimizing business processes, and collaborating with business teams and external vendors.
Czy do nas pasujesz?
Salesforce Certified Platform App Builder
Salesforce Certified Service Cloud Consultant
Salesforce Certified Administrator
Conga (Salesforce based) 201 CLM Essentials Administration Certificate
AWS Certified Cloud Practitioner
ITIL Foundation Certificate in IT Service Management
Konwledge of SQL
Needed knowledge of data structure in SAAS and PAAS applications, familiarity with tools like Salesforce Inspector and Salesforce Data Loader
Ability to actively participate in discussions with the business team
Ability to find solutions to the needs of the business team
Ability to provide level 1, 2 and 3 support
Czym się zajmiesz
Migrating documents from legacy applications like Salesforce or G-drive into the new contract lifecycle management application
Creation and using of the secure Box Storage for legacy application and connecting it to the new application, using connection for data transfer
Helping the business analyst in the consultations with business teams about data structure in the new application
Participating in consultations with business teams about creation of the processes in the new application
Creating processes in the new application, creating email alerts and users
Creating connection between Docusign and the new / legacy application, administering Docusign account for the application
Coordination activities like: coordination of creation of the SSO connection for the new application; coordination of the change of SSO certificates for the new application; coordinating the setup of the plugin for Word 365 for the new application
Taking care of level 1, 2 and 3 support tickets in service now for the new application and for the legacy application, solving tickets of level 3 that include taking data from the data base and turning it into reports, mass modifications of the records in legacy application, investigating bugs in…
Testing the application, its business processes, and integrations with other enterprise systems, including electronic signature solutions and office productivity tools
Escalating more difficult issues that demand development to vendor support; creating tickets to vendor support and coordinating the repair with vendor team
Testing bug fixes performed by vendor in the new app and in the legacy application
Participation in user trainings for new and for legacy application; creating training materials and tutorials for users
The senior grade will also be taken into consideration
Benefity i zalety
Brzmi jak oferta dla Ciebie?
Do negocjacji · Transition Technologies MS
Na stronie firmy Transition Technologies MS · ~2 minuty
Więcej ofert w firmie Transition Technologies MS
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