About the role
This role is responsible for developing and delivering educational programs and conducting client testing for post-trade services, ensuring clients are proficient with systems and processes.
Do you fit?
Experience in client education, training, or a related customer success role.
Strong understanding of post-trade processes and financial services.
Excellent communication and presentation skills.
Ability to manage multiple projects and meet deadlines.
Proficiency in using training tools and learning management systems.
Fluency in English; additional languages are a plus.
What you'll own
Design and deliver training sessions and educational materials for post-trade services to clients.
Conduct client testing and validation of post-trade systems and workflows.
Collaborate with internal teams to gather requirements and improve training content.
Provide ongoing support and guidance to clients during the onboarding and testing phases.
Document training procedures and testing results for continuous improvement.
Monitor client feedback and adapt educational programs to meet evolving needs.
Sound like you?
Negotiable · SIX Global Services · Olten, CH
On SIX Global Services's website · ~2 minutes
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