About the role
A business analyst responsible for analyzing business requirements and translating them into solutions on the ServiceNow platform.
Do you fit?
Experience as a business analyst, preferably with exposure to ServiceNow or similar platforms.
Strong analytical and problem-solving skills with the ability to translate business needs into technical requirements.
Excellent communication and stakeholder management skills.
Knowledge of IT service management processes and best practices.
Proficiency in requirements gathering techniques and documentation tools.
ServiceNow Business Analyst certification is an advantage.
What you'll own
Gather, analyze, and document business requirements for ServiceNow projects and enhancements.
Translate business requirements into functional specifications and user stories for the development team.
Collaborate with stakeholders to validate solutions and ensure they meet business needs.
Support user acceptance testing and provide training and documentation to end-users.
Monitor and analyze the performance and usage of ServiceNow applications to identify improvement opportunities.
Act as a liaison between business units and the technical team to ensure effective communication and delivery.
Sound like you?
Negotiable · SIX Global Services · Warszawa
On SIX Global Services's website · ~2 minutes
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