O stanowisku
A customer success analyst working in a SAS delivery setting keeps track of client health, monitors adoption metrics, and helps customers extract value from analytics solutions. The role blends customer relationship management with analytical reporting and calls for Greek language skills.
Czy do nas pasujesz?
Background in customer success, account management, or an analyst role facing clients
Working knowledge of SAS or readiness to build familiarity with the SAS platform
Strong analytical capability with the ability to interpret usage and adoption data
Outstanding communication skills in Greek and English
Capacity to handle multiple accounts and priorities at the same time
Strong organizational and documentation abilities
Czym się zajmiesz
Keep watch on customer accounts and track important adoption and usage metrics
Produce regular performance reports and dashboards for client stakeholders
Act as the initial contact for customer questions and direct issues to the right teams
Examine customer feedback and spot trends and risks affecting account health
Work with delivery and technical teams to guarantee prompt issue resolution
Help with onboarding activities and customer enablement sessions
Brzmi jak oferta dla Ciebie?
Do negocjacji · Accenture · Warsaw
Na stronie firmy Accenture · ~2 minuty
Więcej ofert w firmie Accenture
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