Senior Project Manager (French & ServiceNow)

About the role

Our client is looking for an experienced Senior Project Management Consultant with French and ServiceNow experience to join our team and support complex digital transformation initiatives in an international environment. The ideal candidate combines strong project management expertise, hands-on experience with ServiceNow-related projects, and excellent stakeholder management skills. This is a full-time freelance project with a 1-year contract.

Requirements

• Senior commercial background in IT Project Management, digital transformation, or management consulting, ideally gained within an international organisation or consulting setting

• Track record of running projects that involve ServiceNow, such as implementations, integrations, migrations, or platform enhancements

• French at C1/C2 level, with fluent professional communication in both writing and speaking

• English at a minimum of B2+ level, C1 preferred

• Demonstrated experience steering complex, cross-functional IT projects from initiation through to delivery

• Solid understanding of project management methodologies, covering Agile, Scrum, Waterfall, and hybrid approaches

• Hands-on practice in project planning, scheduling, and tracking milestones, budget management, cost control, and allocating resources, managing risks, issues, and dependencies (RAID), scope management and change control, stakeholder management and executive reporting, vendor and third-party

• Excellent communication, negotiation, problem-solving, and decision-making abilities

• Capacity to juggle multiple priorities and perform well in fast-moving, international settings

• Experience engaging with senior stakeholders, including management boards and steering committees

• Comfort with project management tools such as MS Project, Jira, Azure DevOps, SharePoint, and Microsoft Office

• Willingness and ability to travel when the need arises

• Project Management certifications such as PMP, PRINCE2 Foundation / Practitioner, PMI-ACP, AgilePM Foundation / Practitioner, Certified ScrumMaster (CSM) / Professional Scrum Master (PSM), SAFe Agilist, Professional Scrum Product Owner (PSPO), ITIL 4 Foundation

• Familiarity with ServiceNow ITSM, ITOM, CSM, HRSD, or other ServiceNow modules

Responsibilities

1. 1

   Take the lead on and coordinate complex IT and digital transformation projects, covering initiatives that involve ServiceNow

2. 2

   Oversee full project delivery from start to finish, making sure projects land on time, stay within budget, and meet the agreed quality standards

3. 3

   Set out project scope, objectives, deliverables, and milestones