Opublikowano 22d · Customer Success

Sales and Customer Support Specialist - Czech Republic (Temporary Cover)

Vasco Electronics·Polska·Zdalnie

Wynagrodzenie · Brutto
Do negocjacji

Na stronie firmy Vasco Electronics · ~2 minuty

01

O stanowisku

We are looking for a proactive Sales and Customer Support Specialist to join our team as a temporary cover (until September 2027). If you are a native Czech speaker who enjoys working with clients and solving day-to-day challenges, this is a great opportunity to step into a dynamic and varied role.

Vasco Electronics
Vasco Electronics
Vasco Electronics to dynamiczna firma technologiczna, która tworzy innowacyjne rozwiązania dla nowoczesnego biznesu. Specjalizujemy się w tworzeniu oprogramowania, aplikacji mobilnych oraz systemów zarządzania danymi.
Profil →
02

Czy do nas pasujesz?

  • Excellent communication and interpersonal skills, with a professional demeanor and a strong customer-oriented approach

  • Ability to work independently as well as collaborate effectively across various departments

  • Strong ability to convey information clearly and concisely

  • Proficiency in MS Office and Google Workspace, along with general computer literacy

  • Previous experience in customer service, administration, sales, or B2B client relations is highly desirable

  • Native level of Czech

  • Good command of English (minimum B2 level)

  • Knowledge of Polish is considered a strong advantage

03

Czym się zajmiesz

  • Handling customer inquiries in Czech via email and phone

  • Coordinating order fulfillment in collaboration with the logistics and billing departments, monitoring shipping statuses, verifying invoices, and reporting/managing any necessary changes

  • Processing returns and complaints, including receiving returned products and claims at the Český Těšín office

  • Communicating with customers via social media (Facebook)

  • Supporting B2B and B2G clients, providing communication, pre-sales and post-sales support, and product presentations; occasional in-person product demonstrations to clients may be required

  • Supporting the Country Manager in day-to-day operations, including translating documents, presentations, and other materials

04

Benefity i zalety

International, well-established, fast growing, international company with colleagues from all around the world
Development initiatives
A budget to use on the Worksmile platform to purchase vouchers in the cafeteria
Freedom to create, test, learn and grow
Flexible working hours
Work from home (100% home office possible)

Brzmi jak oferta dla Ciebie?

Do negocjacji · Vasco Electronics

Na stronie firmy Vasco Electronics · ~2 minuty