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Product Owner/-ka - Contact Center Systems

T-MobileOpublikowano 11d

  • Warszawa
  • Stacjonarnie
  • Mid (3-5 lat)
  • Angielski
  • Produkt

Wynagrodzenie nieokreślone

Ta oferta jest napisana w języku: angielski.

About the role

Product Owner position responsible for steering the backlog and roadmap of contact center systems, making sure solutions address business and customer needs.

Requirements

  • Experience as a Product Owner or in a similar product management role

  • Strong understanding of agile methodologies and backlog management

  • Knowledge of contact center systems or customer service operations is a

  • Excellent communication and stakeholder management skills

  • Analytical thinking and ability to prioritize effectively

  • Good command of English

Responsibilities

  1. Own and prioritize the product backlog for contact center systems

  2. Gather and translate business needs into user stories and acceptance criteria

  3. Collaborate with development, QA, and business teams during delivery

  4. Define and communicate the product vision and roadmap to stakeholders

  5. Monitor product performance and gather feedback for continuous improvement

  6. Ensure delivered features meet quality and business expectations

Brzmi jak oferta dla Ciebie?

T-Mobile · Warszawa

Na stronie firmy T-Mobile · ~2 minuty

Dopiero zaczynasz w obszarze Produkt? Przeczytaj nasz poradnik: Product Management – najważniejsze pojęcia i słownictwo