Młodszy/a specjalista/-ka ds. monitoringu systemów IT

About the role

Junior specialist tasked with keeping an eye on IT systems, spotting incidents, and helping the operations team sustain service availability.

Requirements

• Bachelor's degree in computer science, information technology, or a related field

• Basic knowledge of IT infrastructure, networks, and operating systems

• Familiarity with monitoring tools and incident management processes

• Analytical mindset with attention to detail

• Good communication skills and ability to work in a team

• Knowledge of IT service management frameworks such as ITIL is a

Responsibilities

1. 1

   Keep watch over IT infrastructure and applications through monitoring tools and dashboards

2. 2

   Flag, record, and pass on incidents and anomalies following established procedures

3. 3

   Carry out first-level troubleshooting and work with support teams to get issues resolved

4. 4

   Keep monitoring rules, alerts, and documentation up to date

5. 5

   Produce recurring reports covering system availability and performance metrics

6. 6

   Join shift rotations and on-call support when needed