Analyst - Policy Service with Spanish

About the role

Twój zakres obowiązków - Support pre-bind transactions, endorsements and renewals. - Perform policy and premium data validation and ensure accuracy and completeness of information.

Requirements

• Previous experience in insurance operations, policy administration, underwriting support or a similar insurance-related role.

• Good understanding of insurance processes and the policy lifecycle.

• Experience working with policy administration systems.

• Strong English language skills, both written and verbal.

• Spanish at a minimum B1 level is a strong advantage.

• Excellent attention to detail and accuracy, particularly when working with policy and premium data.

• Strong organizational skills and the ability to manage multiple tasks and priorities.

• Ability to learn new systems and processes quickly.

• Strong analytical and problem-solving skills.

• Ability to work effectively with different teams and stakeholders.

• A proactive approach and willingness to develop insurance and technical knowledge.

• Fundamental understanding of AI tools.

Responsibilities

1. 1

   Support pre-bind transactions, endorsements and renewals.

2. 2

   Perform policy and premium data validation and ensure accuracy and completeness of information.

3. 3

   Support policy administration and underwriting activities across agreed European insurance products.

4. 4

   Manage email workflow triage and incoming operational requests.

5. 5

   Support submission and reference generation, including relevant clearance, sanctions and compliance checks.

6. 6

   Maintain and update policy and client data based on insurance documentation and information received.

7. 7

   Analyze insurance documentation, including policies, contracts, endorsements, binders/slips and other relevant documents.

8. 8

   Prepare, review and maintain policy documentation, ensuring quality and accuracy.

9. 9

   Support document filing and records management across relevant systems and applications.

10. 10

    Perform compliance checks for relevant lines of business.

11. 11

    Support pipeline management and renewal processing.

12. 12

    Enter and maintain policy, risk and binder information within policy administration systems.

13. 13

    Conduct quality reviews and identify discrepancies or missing information.

14. 14

    Work closely with underwriting and operational teams to ensure timely and accurate processing.

15. 15

    Adapt to new systems, processes and products as business requirements evolve.

16. 16

    Contact with development teams, client's operations team & underwriting team.

17. 17

    Take care of knowledge transfer in the team.

18. 18

    Be the point of contact for other team members.

Benefits & perks

• Unique professional and personal development at one of the pioneer companies in professional insurance support.
• Ongoing professional training – to onboard you for a good start and your further professional development.
• Your own growth training budget - use internal and external development opportunities and take advantage of your own budget.
• LUXMED medical cover for you with full dental care, oncological preventive program and additional mental health support with helpline & individual sessions with a therapist.
• 8-hour work time with a lunch break already included - spend the rest of the day doing what is important to you as intended in the #2h4Family program.
• Private life insurance - 80% of the premium is covered by an employer.
• Employee referral program - we appreciate you recommending your friends to join us.
• Additional days off - to celebrate your birthday, moreover, if you want to do volunteer, feel free to do so with some extra days off.
• Integration events - monthly delicious breakfasts, movie nights, board game nights, outdoor events.
• Lively and modern office in the City Centre with parking space for employees.
• A supportive and friendly atmosphere created by passionate people.
• private medical care
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• flexible working time
• fruits
• integration events
• dental care
• corporate library