O stanowisku
Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!
Would you like to meet the Team, see our office and much more? Visit our website: Heineken (heineken-dt.pl)
At HEINEKEN, we are on a journey to become the best‑connected brewer in the world, with Digital Commerce playing a central role in this ambition. Digital Commerce is responsible for designing, developing and scaling the IT solutions that serve our customers better, faster and smarter across the entire Route‑to‑Consumer ecosystem. After successfully building our software engineering organization, we are now entering the next stage of our evolution by accelerating the growth of Digital Commerce. We deliver digital products that directly support company revenue while elevating customer experience. Join us in shaping the technological capabilities that power HEINEKEN’s global Commerce strategy.
The Technical Product Owner (TPO) for MyFreddyAI acts as the primary interface between commercial strategy and engineering execution for HEINEKEN’s commercial AI platform. MyFreddyAI is a conversational and agentic AI product that gives marketers grounded,…
Za co będziesz odpowiadać
Backlog Management & Prioritisation: defining and, in collaboration with the Product Owner, ranking technical user stories, agent requests and platform requirements based on business value and technical dependency, using the Roadmap Council as the alignment forum
Stakeholder Orchestration: acting as the bridge between commercial demand (marketers, OpCos and Business Analysts) and execution (internal engineering and delivery partners) to align expectations
Product Roadmap Ownership: defining and owning the 6 to 12 month vision for the MyFreddyAI platform, sequencing the evolution from foundational capability, through integrated insight, towards proactive agentic action
Technical Decision Making: partnering with Architects to make trade-off decisions between speed to market and technical debt or sustainability, including platform, integration and build, buy or partner choices, and contributing to detailed design and low-level architecture
Acceptance & Quality Control: defining the “Definition of Done” and “Acceptance Criteria”, ensuring delivered increments meet high functional and technical standards
Value Tracking & Reporting: defining and monitoring KPIs to measure the success, adoption and performance of the technical product among the target marketer community
Leadership: For complex products within the responsibility scope, managing a team of analysts supporting the development and maintenance of the product.
Bachelor’s or Master’s degree in Computer Science, IT, or Business
Certified Scrum Product Owner (CSPO) or equivalent is highly preferred
Cloud platform or AI and data product certifications are an advantage
5+ years of experience as a Technical Product Manager or Technical Product Owner, specifically within a high-growth tech environment or a large-scale digital transformation
hands-on experience delivering AI products is required. We are specifically looking for candidates who have worked on conversational AI, retrieval-augmented generation (RAG) and agentic systems, and who are fluent across the major model providers (such as OpenAI, Anthropic, Google and Mistral)…
a deep understanding of the Software Development Life Cycle (SDLC) is required. We are specifically looking for candidates with a background as a Software Engineer, Technical Architect or Systems Lead. This background is essential for the TPO to validly challenge technical estimates, understand…
demonstrated experience operating across cloud and enterprise AI ecosystems, such as Microsoft Azure, Google Cloud and AWS, and the enterprise AI and agentic platforms built on them. Comfortable assessing platform options on their merits as the technology landscape evolves
proven track record of delivering impactful digital solutions within a global, matrixed organisation, managing dependencies across multiple “Tribes” or Product Teams
deep understanding of modern IT systems, modular architecture and modern data stacks, with the ability to understand how individual technical features impact the broader digital ecosystem and enterprise architecture
practical command of retrieval-augmented generation, embedding model selection and trade-offs (such as OpenAI, Cohere, Google and leading open-source models), vector stores (such as Azure AI Search, Qdrant, Weaviate or Pinecone), and agent orchestration and tool calling (with frameworks such as…
able to evaluate and integrate across cloud and enterprise AI platforms, and to make sound build, buy and partner trade-off decisions as the AI technology landscape matures
familiarity with guardrails and content safety, and with observability and evaluation tooling, to keep the product safe, measurable and compliant
analytical mindset with sharp problem-solving skills and a history of structured thinking to resolve complex technical blockers
Benefity i dodatki
To rola dla Ciebie?
Do negocjacji · HEINEKEN Kraków · Kraków
Na stronie HEINEKEN Kraków · ~2 minuty
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