O stanowisku

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

As a Senior Technical Account Manager, you’ll guide customers through the technical side of their post-sale journey with 1Password—from implementation and integration…

1Password

Profil →

Czy do nas pasujesz?

At least four years of experience in a customer-facing technical role, such as Technical Account Manager, Solutions Engineer, or Implementation Consultant, within a SaaS or security-focused Business-to-Business (B2B) environment.
Experience leading technical onboarding and implementation conversations with both technical and business stakeholders.
Strong communication, storytelling, and demonstration skills, with the ability to explain complex technical concepts clearly.
Experience using proactive technical engagement to support customer adoption, expansion, or renewal.
Working knowledge of modern security frameworks and identity protocols, including Single Sign-On (SSO), System for Cross-domain Identity Management (SCIM), Security Assertion Markup Language (SAML), and Open Authorization (OAuth), as well as compliance standards such as SOC 2, ISO 27001, and the…
Ability to work independently in a remote-first environment and collaborate effectively across teams.
Experience troubleshooting technical issues, managing dependencies, and maintaining customer confidence when the immediate answer is not known.
Familiarity with artificial intelligence (AI) technologies and the ability to discuss how evolving technology may affect customer needs and product roadmaps.
Experience with 1Password or other password managers, SaaS lifecycle management, Mobile Device Management (MDM), device posture tools, application programming interfaces (APIs), webhooks, integrations, or public cloud platforms.
Experience mentoring peers, improving enablement, or scaling customer lifecycle processes.
Own technical relationships with customers throughout onboarding, adoption, expansion, and renewal.
Lead technical implementations, including integrations, configuration, troubleshooting, and security reviews.
Advise customers on identity, access management, device trust, and SaaS security, translating complex concepts into practical business outcomes.
Partner with Customer Success Managers to identify risks, support customer health planning, and maximize long-term value.
Represent customer needs internally by sharing insights and feedback with Product, Marketing, Support, and other cross-functional teams.
Create scalable resources such as playbooks and knowledge-base content that improve customer outcomes.
Mentor peers, contribute to enablement, and help improve customer lifecycle processes.

Czym się zajmiesz

Guide customers through the technical side of their post-sale journey.
Serve as a trusted advisor on identity, access management, device trust, and SaaS security.
Help customers achieve measurable value from their investment.
Work closely with Customer Success Managers, Implementation and Onboarding, Product, Support, and Enablement teams.

Benefity i zalety

We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:

Health and wellbeing

👶 Maternity and parental leave top-up programs

🏝 Generous PTO policy

Growth and future

📈 RSU program for most employees

💸 Retirement matching program

🔑 Free 1Password account

Community

🤝 Paid volunteer days

🏆 Peer-to-peer recognition through Bonusly

🌎 Remote-first work environment

*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity…

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would…

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here…