About the role
G2A.COM is the world's largest marketplace for digital entertainment. On our platform, over 35 million people from 180 countries have already purchased more than 145 million digital items. Why? Sellers from all over the world present a rich offering of over 125,000 digital codes for games, software, gift cards, subscriptions, DLCs, in-game items, and various digital entertainment. We are a safe marketplace, where sellers guarantee instant delivery.
What else sets us apart? G2A.COM is a place co-created by a team of around 400 exceptional experts representing 10 nationalities. Most of us work in a hybrid model, some remotely, or on-site in a chosen location. Our R&D center is in Rzeszow, we also have office in Warsaw. The company's main headquarters are in Hong Kong, with the central office in Amsterdam.
We address each other by our first name, we are supportive, and we share knowledge. We operate based on DEI values, Diversity, Equity, and Inclusion and provide extensive development opportunities, in 2025, we delivered approximately 86 development and wellbeing events. We work in a dynamically changing environment, continuously implementing and utilizing the latest technologies such as artificial intelligence (AI) or augmented reality (AR).
Our mission is to seek new opportunities, pursue continuous growth, and deliver engaging entertainment. G2A’s vision is to build and…
What you'll own
Develop a deep understanding of users and the business across the customer journey, identifying the most important problems and opportunities for improvement
Lead Continuous Discovery and maintain an Opportunity Solution Tree as a tool to support decision-making
Combine qualitative and quantitative data - research findings, signals from customer support and complaints, data, funnels, and experiment results - to understand what is actually blocking users
Design and analyze experiments, including A/B tests and rapid validation methods such as fake door and concierge, to validate hypotheses as quickly and cost-effectively as possible
Identify business value and validate the rationale for initiatives, taking into account the specifics of digital goods, their delivery, sourcing, complaints, and refunds, as well as the global context of payments, risk, and fraud
Co-create and maintain a shared Product Backlog together with the Product Owner, other Product Managers, and teams
Participate in the Product operating rhythm and ensure feedback loops are closed after releases from monitoring outcomes to drawing conclusions and making further decisions
Influence the product direction through data, knowledge, and collaboration. You’ll bring the user and business perspective, help teams make informed decisions, and build a shared understanding of problems and solutions. Your impact will be based on evidence and collaboration rather than formal…
Benefits & perks
Sound like you?
Negotiable · G2A
On G2A's website · ~2 minutes
