O stanowisku

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

HEINEKEN Kraków

We could go to work but we went to HEINEKEN.HEINEKEN Kraków is a shared service center supporting the processes of the iconic beer brewer across Europe. We specialize in areas such as Digital & Technology, Transport Management, Transformation, Finance & Operational Excellence, also supporting HEINEKEN Global Functions. We prioritize customer satisfaction, ensuring timely deliveries to production sites, prompt customer orders, and the delivery of our flagship golden brew.

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Za co będziesz odpowiadać

supporting Product Owner in proactively managing respective product, including but not limited to:
working as part of product team to increasing the product value and realizing product backlog
providing specialized end-to-end product knowledge to internal and external stakeholders
identifying improvement opportunities and integrating best practices for future product enhancements
maintaining product by monitoring business changes, submitting requests to D&T, and providing required information for implementation
assessing change requests and driving the implementation of new functionalities
analysing issues and incidents before escalation, delivering a functional/business assessment
providing deep functional expertise in tax platforms, ensuring that features and capabilities align with business needs and legal requirements
supporting globally driven changes affecting product setup (e.g. IFRS, tax changes, impact of AI)
KPIs/PPIs measurement (quality, time etc)
supporting cross platform integration, providing expert validation
leading Platform design discussions withing the product scope
contributing to product roadmap discussions by providing insights from user feedback and platform performance
maintaining product documentation and ensuring alignment with evolving business and legal requirements
delivering training sessions and refreshers to key users, and keeping global template training materials up to date
acting as the first point of contact for escalations from OpCos
supports compliance and Business Analysts/Process Experts by ensuring product configurations and templates with company policies (PDDs), Legal/Tax Governance requirements, and Data Management Standards
guide OpCos to follow and comply with the standard processes
ensure OpCo maintain compliance with Data Management Standards
measurement of template usage