O stanowisku

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN.We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

The TM HUB LSP Contract Coordinator is the guardian of the LSP Management framework and the contractual governance of Logistics Service Providers (LSPs). A key area of this is to collaborate with Procurement to select the right LSPs and, together with the LSPs, identify and develop improvement initiatives. The role ensures contracts remain fit-for-purpose, effective, and continuously improved to support operational excellence and cost optimization. TM HUB LSP Contract Coordinator plays a central connecting role between LSPM Leads and Procurement, supporting strategy setup, its execution, and standardization.

HEINEKEN Kraków

We could go to work but we went to HEINEKEN.HEINEKEN Kraków is a shared service center supporting the processes of the iconic beer brewer across Europe. We specialize in areas such as Digital & Technology, Transport Management, Transformation, Finance & Operational Excellence, also supporting HEINEKEN Global Functions. We prioritize customer satisfaction, ensuring timely deliveries to production sites, prompt customer orders, and the delivery of our flagship golden brew.

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Czym się zajmiesz

Increasing safety culture and cooperating with stakeholders
Driving and reviewing regular reporting highlighting unsafe behaviour and incidents/accidents with input collected from the OpCos
Acting as custodian of the LSP Management framework and ensuring full contractual coverage across all clusters in scope.
Ensuring SLA structures are embedded in operations and performance management processes.
Together with LSPM Leads, evaluating the effectiveness of current contracts based on performance, service levels, claims, and operational complexity.
Acting as the bridge to Procurement for contract updates, renewals, and re-tender triggers.
Ensuring the contracts are properly translated into Commitment allocation set up
Providing guidance to operations (maintain CA handbook, set of rules)
Ensuring that the contractual framework evolves to reflect local constraints in link with procurement
Coordinating tariffs and allocation up-date process among stakeholders (Operations, procurement) and tools
Ensuring monitoring of SLA for commitment and tariffs maintenance
Monitoring and analyse tariffs, business allocation, logistics costs, and service level, identifying areas for cost reduction, efficiency, and service level improvements.
Developing and implement cost-saving initiatives while ensuring service level is achieved, meeting the OpCo ambitions.
Collaborating with procurement, finance, and OpCo CS&L to support preparing logistics budgets and forecasts.
Collaborating with Procurement, OpCos, and other functions to support the tender process to select new LSPs or to evaluate LSP performance and discuss contract extensions.
Making deployments of outsourced transportation activities and suggesting improvements in safety, processes, and assets.
Providing input for DCS where necessary.
Performing correct administration of KPIs regarding LSP performance.
Providing information where required to support management reporting.
Actively being a part of the team. We only win together. Working on personal development via own PDP.