O stanowisku
Fortuna Entertainment Group is a leading force in the betting and gaming sector, established in 1990. We reach millions of customers throughout seven European markets including the Czech Republic, Slovakia, Poland, Romania, Croatia, Montenegro and Lithuania, with Business Intelligence operations in India and additional hubs in London and Madrid.
Czy do nas pasujesz?
Five or more years of hands-on experience in product ownership, product management or digital product development.
Proven expertise in online payments, payment platforms, digital wallets, payment-service providers or transaction-processing products.
Solid grasp of deposit and withdrawal journeys, payment authorization, transaction states, refunds, reversals and reconciliation.
Background in integrating payment providers, payment methods or associated third-party services.
Familiarity with payment conversion, transaction success rates, processing costs and other key performance indicators.
Knowledge of fraud prevention, KYC, AML, responsible gaming and regulatory frameworks that impact online payments.
Track record of managing product backlogs, roadmaps, requirements, user stories and acceptance criteria.
Solid Agile foundation with hands-on Scrum or SAFe experience.
Capability to reconcile customer needs, business value, regulatory obligations and technical priorities.
Experience leveraging qualitative and quantitative research, customer feedback and product analytics to inform decisions.
Excellent stakeholder-management abilities and the capacity to work effectively across multiple teams and markets.
Proficiency with Jira, Confluence, Microsoft Office and web or mobile analytics tools.
Prior experience in online betting and gaming is a plus.
A university degree together with fluent written and spoken English.
Czym się zajmiesz
Take full ownership of the Payments product backlog and prioritize it to align with broader product strategy and business goals.
Shape and share a clear product vision and roadmap covering deposits, withdrawals and related payment capabilities.
Turn customer and business requirements into well-defined needs, user stories and acceptance criteria.
Drive the full delivery cycle of payment features, provider integrations and enhancements to the customer journey.
Track payment performance, customer satisfaction, adoption, conversion and commercial outcomes.
Spot and remove friction points throughout deposit, withdrawal and payment-verification processes.
Strike the right balance between introducing new business functionality and meeting compliance needs, addressing technical debt, automation and platform reliability.
Collaborate closely with payment providers and internal teams including Technology, Finance, Compliance, Risk, Fraud and Customer Support.
Contribute to PI Planning and other Agile or SAFe rituals and serve as the primary escalation contact for product priority decisions.
Stay on top of payment trends, customer behavior and competitor moves to uncover innovation and improvement opportunities.
Benefity i zalety
Brzmi jak oferta dla Ciebie?
Do negocjacji · FORTUNA
Na stronie firmy FORTUNA · ~2 minuty
