NewPosted 3h · Customer Success

Customer Service Advisor with German

Concentrix CVG International·Warszawa·Remote

Salary · Gross
Negotiable

On Concentrix CVG International's website · ~2 minutes

01

About the role

Your responsibilities - Conduct phone calls / e-mail /chat/ social – media correspondence - Support the hotline (incoming calls) - Provide information on the product and service concerned - Collect and processes orders both by phone and by e-mail and others form of contact - Help to solve customers' problems and advises customers. Our requirements - Fluent in written and spoken German (C1) - Enthusiastic, patient, and open-minded.

Concentrix CVG International
Concentrix CVG International
W Concentrix pomagamy inaczej spojrzeć na wyzwania Customer Experience, aby tworzyć innowacyjne rozwiązania, które zapewniają wyjątkowe doświadczenia i zwiększają wydajność.
Profile
02

Do you fit?

  • Fluent in written and spoken German (C1)

  • Enthusiastic, patient, and open-minded.

  • Active listener and able to communicate clearly and with ease.

  • Sharp eye for accuracy and precision.

  • Highly organized.

03

What you'll own

  • Conduct phone calls / e-mail /chat/ social – media correspondence

  • Support the hotline (incoming calls)

  • Provide information on the product and service concerned

  • Collect and processes orders both by phone and by e-mail and others form of contact

  • Help to solve customers' problems and advises customers.

04

Benefits & perks

Comprehensive benefits package, including a benefits system (MyBenefit), private healthcare, and life insurance.
Receive fully paid training to ensure you’re fully prepared for customer interactions, with continuous learning opportunities to grow your skills.
Team-building events to foster a collaborative work environment.
Team leader support at every stage of cooperation.

Sound like you?

Negotiable · Concentrix CVG International · Warszawa

On Concentrix CVG International's website · ~2 minutes