O stanowisku
This role is responsible for developing and delivering educational programs and conducting client testing for post-trade services, ensuring clients are proficient with systems and processes.
Czy do nas pasujesz?
Experience in client education, training, or a related customer success role.
Strong understanding of post-trade processes and financial services.
Excellent communication and presentation skills.
Ability to manage multiple projects and meet deadlines.
Proficiency in using training tools and learning management systems.
Fluency in English; additional languages are a plus.
Czym się zajmiesz
Design and deliver training sessions and educational materials for post-trade services to clients.
Conduct client testing and validation of post-trade systems and workflows.
Collaborate with internal teams to gather requirements and improve training content.
Provide ongoing support and guidance to clients during the onboarding and testing phases.
Document training procedures and testing results for continuous improvement.
Monitor client feedback and adapt educational programs to meet evolving needs.
Brzmi jak oferta dla Ciebie?
Do negocjacji · SIX Global Services · Olten, CH
Na stronie firmy SIX Global Services · ~2 minuty
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