Global Debt Recovery Manager

This is not an administrative collections role.

We are looking for someone who has personally worked with complex debt recovery cases and understands the process well enough to assess whether an external collection agency or law firm is taking the right actions.

You should bring:

·5–8+ years of practical experience in B2B debt collection, credit management or receivables management

·hands-on experience in debt recovery — not only managerial or supervisory exposure

·practical knowledge of amicable collection, litigation, enforcement proceedings and debt security instruments

·experience in managing cases from initial payment demand through legal and enforcement stages

·experience working with and actively managing external collection agencies and law firms

·experience negotiating fees, service levels and expectations with external providers

·experience with high-value or complex B2B receivables

·experience negotiating settlements and payment schedules

·ability to assess whether continued recovery action makes economic sense

·understanding of typical debtor defence mechanisms, including disputed deliveries, set-offs, limitation periods and asset transfers

·fluent English.

International or multi-jurisdictional debt recovery experience will be a strong advantage.

The person we are looking for

You are likely to succeed in this role if you combine:

·strong analytical skills and the ability to manage a portfolio rather than only individual cases

·strong negotiation skills

You will be responsible for:

·managing and maintaining a central overview of overdue receivables across the Group

·segmenting the portfolio by value, age, jurisdiction, legal status and probability of recovery

·assessing whether further recovery action is economically justified

·recommending the appropriate strategy for significant exposures, including amicable collection, external collection agency, legal proceedings, enforcement, settlement or write-off

·coordinating cases assigned to external collection agencies and law firms, including setting expectations, timelines and monitoring progress

·selecting and evaluating debt collection agencies and legal partners across different jurisdictions

·negotiating cooperation terms, fees and service standards with external providers

·participating in negotiations relating to strategically important or high-value cases

·negotiating settlements and payment schedules within defined authority levels

·cooperating with local companies to ensure proper documentation and effective case management

·preparing monthly portfolio, recovery, cost and escalation reporting for the Group CFO

·identifying recurring causes of overdue receivables and highlighting them to management