O stanowisku
Customer Support Specialist with Italian
📍 Remote within Poland
💰 5300–6000 PLN gross/month (33.3 PLN gross/hour. The role is based on an equivalent working time system.)
🕒 Full-time | Employment contract
Join Foundever and start your international career in customer support!
Za co będziesz odpowiadać
Support customers via phone and email in Italian and English
Help resolve technical, administrative, and order-related issues
Build positive customer relationships and ensure high satisfaction
Update customer records and document interactions
Promote suitable products and services when needed
Work closely with Team Leaders and internal teams
Czego chętnie szukamy
Italian at B2/C1 level
English at B1/B2 level
Good communication skills and customer-oriented mindset
Basic IT knowledge (Windows/macOS/troubleshooting)
Motivation to learn and develop professionally
Previous customer service experience
Interest in tech and online communication
Benefity i dodatki
Fully remote work within Poland
Paid training and onboarding
Real career growth opportunities
Private medical care & Multisport card (terms and conditions apply)*
International and supportive work environment
Access to learning platforms and wellbeing programs
Mental health support
Online assessments
Recruiter interview
Team Manager interview
Language check
Final decision