O stanowisku

A B2B Support Specialist provides dedicated assistance to business clients, ensuring smooth operations and resolving issues related to products or services.

Displate

Displate is a place where creativity and innovation thrive. Your own professional journey can shine here, too – with 400 teammates across the globe, working together through our Seattle and Warsaw headquarters to bring metal posters to over 5 million (and growing) Displaters worldwide.With millions of designs from 40,000+ independent artists and 200+ official collections from Star Wars, Marvel, DC Comics, One Piece, Netflix, and more, we turn pop culture and personal moments into collectible art.Founded in 2013, Displate invented the metal poster, giving fans a new premium way to let their fandom shine.

Profil →

Czy do nas pasujesz?

Proven experience in customer support, preferably in a B2B environment
Strong communication and problem-solving skills
Familiarity with CRM software and ticketing systems
Ability to work independently and manage multiple client accounts
Excellent organizational skills and attention to detail
Fluency in English; additional languages are a plus

Czym się zajmiesz

Respond to inquiries from business clients via email, phone, or chat in a timely and professional manner
Troubleshoot and resolve technical or account-related issues for B2B customers
Collaborate with internal teams such as sales, product, and logistics to address client needs
Maintain detailed records of customer interactions and resolutions in a CRM system
Identify recurring issues and provide feedback to improve products or processes
Onboard new business clients and guide them through setup and usage