O stanowisku
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Czy do nas pasujesz?
Higher education/ minimum engineer/ bachelor
Very good communication skills
Good coordination skills
Ability to work as a team member
Supervising work of Junior Specialists
Customer oriented
Fluent English
At least 5 years of experience as Specialist supporting applications (analysis and providing solutions for incidents, problems and changes), preferred experience in work as second line support
Ability to learn quickly new technologies and business processes
Knowledge of relational data base (Oracle)
Good knowledge of SQL/MS SQL, PL/SQL, Unix/linux, Sharepoint
Knowledge of Documentum platform (for system services based on Documentum)
Ability to plan and organize work of teams
ITIL Foundation Certificate
Being fluent in at least one of the main IT technologies.
Analytical skills
Knowledge of software building process
General knowledge of business processes
Knowledge of ITIL and Release Management proces (ITIL Foundation Certificate)
Czym się zajmiesz
Providing 2nd line application support and resolving incidents, problems, and change requests.
Troubleshooting applications, databases, and system environments.
Supporting releases, deployments, and system changes.
Monitoring application performance and ensuring service stability.
Coordinating technical activities and collaborating with internal teams, vendors, and customers.
Creating and maintaining technical documentation and operational procedures.
Supporting and mentoring junior team members.
Benefity i zalety
Brzmi jak oferta dla Ciebie?
Do negocjacji · Transition Technologies MS
Na stronie firmy Transition Technologies MS · ~2 minuty