O stanowisku
The AirHelp mobile app is a travel companion that helps users track their flights in real time, stay informed about disruptions, and take action instantly when something happens. From live flight tracking and smart notifications to seamless claim submission and status tracking, the app removes the complexity from air travel and passenger rights - https://www.airhelp.co.uk/app/ We’re evolving the app into a proactive, intelligent travel assistant - one that not only reacts to disruptions, but anticipates them, guides users in real time, and becomes a product people rely on every time they travel.
With nearly one million downloads in under eight months and strong engagement beyond projections, we’ve validated the need. Now the challenge is to turn this into a category-defining mobile experience.
We’re looking for a Lead Product Designer to own this journey - defining how the product works, how it evolves, and how it delivers meaningful value to millions of travellers. You’ll work closely with product and engineering tribes to define problems, form hypotheses, build and test solutions, and continuously improve the product based on real user behavior. You will lead mobile design while helping the team operate with more speed, clarity, and impact.
This role is based in one of our offices: Kraków, Warszawa or Gdańsk. We work in a hybrid setup.
Why AirHelp?
Za co będziesz odpowiadać
Own AirHelp mobile app product design end-to-end, from problem definition through shipped outcomes and iteration.
Operate with a hypothesis-driven mindset. Frame problems clearly, align quickly, and move fast into testing and learning.
Prototype early using AI tools (Cursor, Claude), building real flows instead of static mocks. Treat prototypes as the starting point for production.
Validate through real usage. Talk to users, run quick tests, and use data to continuously adjust direction.
Translate validated ideas into production-ready design, with strong attention to clarity, edge cases, and system alignment.
Balance speed and craft. Move quickly to explore, then refine in Figma to deliver polished, scalable solutions.
Own both day-to-day improvements and larger strategic initiatives, balancing priorities based on evolving business needs.
Contribute to product strategy by identifying opportunities and leading initiatives from concept to execution..
Raise the bar for design through systems thinking, knowledge sharing, and mentoring.
To rola dla Ciebie?
20 000–25 000 zł · AirHelp · Kraków
Na stronie AirHelp · ~2 minuty
