O stanowisku
Job Title
Human Resources Operations Team Lead
Minimum compensation: starting from 12 000 PLN gross. The final offer will be determined based on the candidate's experience and competencies.
So, who are we?
Hello, we're IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.
We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers.
We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.
Your team
As HR Operations Team Leader, you'll lead a team of Senior Global HR Specialists. Together, you'll be responsible for delivering daily HR operations and cyclical HR projects across almost 17 countries globally. Your focus will be on great service delivery, continuous improvement, and keeping things simple — without sacrificing quality.
Za co będziesz odpowiadać
Manage and develop a team of HR Operations Senior Specialists, with a focus on continuous improvement, career growth, and building genuine capability
Plan and advocate for your team — manage workload, priorities, and coverage using our HR ticketing system (ServiceNow)
Set clear expectations and hold the team accountable for delivering high-quality, timely HR services within agreed SLAs
Oversee HR data entry and employee lifecycle transactions in Workday, ensuring accuracy and timeliness
Manage the preparation, signing, and distribution of HR letters and documents
Maintain accurate employee files in our online archive
Provide expert advice on HR processes and policies (HR employee queries only)
Lead and contribute to internal and external audits
Identify and implement process improvements that increase efficiency, simplify operations, and improve the employee experience
Actively contribute to automation initiatives — we've grown automation and we're not stopping there
Provide recommendations based on HR trends where guidance gaps exist
Champion the client, learn fast together, raise the bar — in everything you do
Czego chętnie szukamy
5+ years in HR Operations, with proven experience leading HR teams — ideally in a global, fast-paced organisation
Strong understanding of employee lifecycle processes end-to-end
Hands-on experience with Workday or similar HRIS, and an HR Case Management system (ideally ServiceNow)
Track record of delivering process and user experience improvements with measurable results
Excellent written and verbal English communication skills (C1 minimum)
Comfortable working with ambiguity, changing priorities, and complex issues — you figure things out and keep moving
Proactive, self-driven, and genuinely curious about learning new things
Experience with additional HR systems beyond Workday
Familiarity with APAC HR processes and labour law
Experience managing internal and external audits
Lead and Inspire: Drives trust, alignment, and enthusiasm
Think Big: Focus on the problems that most impact commercial outcomes
Champion the client: Understand and prioritise client's needs
Deliver at pace: Push for fast, sustainable growth;
Raise the bar: Take ownership, be accountable and share feedback
Benefity i dodatki
Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.
Join us for this exciting journey. Apply now!