O stanowisku

Hey there!

We're Fortuna Entertainment Group, and we’re excited to share why we’re a team worth joining.

Founded in 1990, FEG is a top player in the betting and gaming industry. We proudly serve millions of customers across seven European countries, Czech Republic, Slovakia, Poland, Romania, Croatia, Montenegro, and Lithuania, with our Business Intelligence operations based in India and two hubs in London and Madrid.

FORTUNA

Fortuna online zakłady bukmacherskie Sp. z o.o. to legalnie działająca firma z branży bukmacherskiej, będąca częścią wiodącego operatora gier i zakładów Fortuna Entertainment Group. Firma zapewnia rozrywkę i emocje miłośnikom sportu, oferując zakłady na różnorodne wydarzenia sportowe oraz stawiając na innowacje i wysoką jakość obsługi klientów. Działa na rynku od ponad 30 lat i wyróżnia się zgranym zespołem oraz kulturą feedbacku. Główna siedziba znajduje się w Cieszynie, a firma posiada także oddział w Warszawie. Fortuna oferuje pracę przede wszystkim na umowę o pracę, ze świadczeniami takimi jak dofinansowanie zajęć sportowych, prywatna opieka medyczna, dofinansowanie szkoleń, ubezpieczenie na życie, możliwość pracy zdalnej i wiele innych benefitów.

Profil →

Czy do nas pasujesz?

University degree
3+ years of experience in software development and online channel management
proficiency in written and verbal English
Active communication including calls/skype, read docs, write specs
Product management, product development and project management skills.
Strong agile background with product owner role
Perfect knowledge of the online Sportsbook and Gaming environment, particularly social and community/engagement features
Ability to balance business and user needs
Very strong ability to work collaboratively across functions and different teams
Scrum and agile methodologies
Experience with qualitative and quantitative research
Mobile and web analytics
User centric approach and trends in UI/UX
Experience with JIRA, Axure, MS Office and basic HTML is an advantage
Online betting and Gaming experience is preferable; experience with notification systems, forums, chat platforms, or gamification is a strong plus

Czym się zajmiesz

ROI/customer satisfaction responsibility for Content & Community features on overall ART level
Customer satisfaction (SUS, Focus groups, CSAT, Online questionnaire, …) and engagement metrics (notification CTR, forum/chat activity, ticket arena shares, tipster game participation)
Follow PDCA concept (Plan, Do, Check, Act)
Discovery phase (business case/justification), delivery phase, maintenance and development, end of life
What else to measure
% of customers using product/feature and how they use it
% revenue from product or/and absolute value (or retention/engagement uplift where direct revenue attribution is not applicable)
Apply common standards of Product owner craft
Active participation in Product owner community
Using defined common standards set by Product owner community
Fulfilling company standards for Product owner as defined in mandatory training
Define Product vision and strategy for Content & Community based on ART and COMPANY vision and strategy with focus on customers and data driven decisions
Actively participating in PI and other SAFE ceremonies
Main escalation point for issues within team related to product features and backlog priorities
Responsible for balanced delivery within team
Business delivery/Technical debt/Automation/Innovation
Ultimate backlog owner
Available for team questions/ escalations
Managing stakeholders
Business Trainings for product

Benefity i zalety

Beyond our incredible office space, joining our team means enjoying a range of benefits:

An annual bonus

5 weeks of holiday

Flexible working hours and hybrid working arrangements

An individual career development plan

You’ll be part of a team that embraces bold ideas and delivers on its promises. We’re committed to providing exceptional betting and gaming experiences tailored to our customers’ needs, bringing fun and games to them. We also know that behind these experiences is a great team, which is why we…

Our vibrant Prague office, located in the modern Churchill II building, is where work meets fun! Enjoy perks like our very own barista, 24/7 company gym, a game room, and a relaxed atmosphere where colleagues are as friendly as they are skilled.