O stanowisku
Do you speak both Finnish and Swedish? Want to shape customer experiences for one of the world's most recognizable brands, working from Gdańsk or in a hybrid model? Join us and give real meaning to your career in the world of CX!
At Transcom, we are deeply committed to our relationships with each other and our clients. Every day, someone new begins their journey with us, unleashing their potential and turning it into skills for the future. We value hard work, teamwork, and mutual support, driving positive and lasting change. That’s who we are—we care for one another and cheer each other on from day one. With the right mindset, the sky is the limit, and we can go really far together.
Czy do nas pasujesz?
Fluent Finnish (min. C1), essential for customer service.
Fluent Swedish (min. C1), essential for customer service.
Strong listening and reading comprehension skills, with the ability to communicate clearly and respectfully.
Proficient computer skills, all tasks are handled digitally.
Openness to learning, a curious nature, and commitment during training sessions.
Ability to work in a team and a willingness to help fellow team members.
A stable, wired internet connection (e.g., ADSL, fiber optic) with a minimum download speed of 5 Mbps and a minimum upload speed of 2 Mbps.
Czym się zajmiesz
Answering customer inquiries via phone and email (back office).
Providing technical advice and assisting with scheduling service appointments.
Following current procedures to always deliver reliable support.
Collaborating with the team and Team Leader to achieve goals together.
Implementing positive changes based on received feedback.
Benefity i zalety
Brzmi jak oferta dla Ciebie?
10 172–11 172 zł · Transcom Worldwide Poland · Gdańsk
Na stronie firmy Transcom Worldwide Poland · ~2 minuty
Więcej ofert w firmie Transcom Worldwide Poland
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