O stanowisku
Customer Experience Specialist
Commercial
Warsaw / Rzeszow / Remote
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G2A.COM is the world's largest marketplace for digital entertainment. On our platform, over 35 million people from 180 countries have already purchased more than 145 million digital items. Why? Sellers from all over the world present a rich offering of over 125,000 digital codes for games, software, gift cards, subscriptions, DLCs, in-game items, and various digital entertainment. We are a safe marketplace, where sellers guarantee instant delivery.
What else sets us apart? G2A.COM is a place co-created by a team of around 400 exceptional experts representing 10 nationalities. Most of us work in a hybrid model, some remotely, or on-site in a chosen location. Our R&D center is in Rzeszow, we also have office in Warsaw. The company's main headquarters are in Hong Kong, with the central office in Amsterdam.
We address each other by our first name, we are supportive, and we share knowledge. We operate based on DEI values – Diversity, Equity, and Inclusion and provide extensive development opportunities – in 2025, we delivered approximately 86 development and wellbeing events. We work in a dynamically changing environment, continuously implementing and utilizing the latest technologies such as artificial intelligence (AI) or augmented reality (AR).
Our mission is to seek new opportunities, pursue continuous growth, and deliver engaging entertainment. G2A’s vision is to build and strengthen its…
Czym się zajmiesz
Delivering exceptional satisfaction to our marketplace users and providing top-level service
Quickly understanding customers’ needs and effectively resolving their challenges
Maintaining smooth communication with customers and offering practical, efficient solutions
Building a positive company image by providing support related to our website and digital goods
Responding promptly to customer emails and inquiries to ensure every experience is a positive one
Coordinating with other departments to resolve issues in a comprehensive way
Handling phone inquiries professionally and ensuring customers receive full support
Benefity i zalety
Brzmi jak oferta dla Ciebie?
Do negocjacji · G2A
Na stronie firmy G2A · ~2 minuty
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