O stanowisku
We are a technology company that started its journey in 2008. Our main headquarters is located in the picturesque city of Poznań, nestled by the beautiful Malta lake. For more than 17 years, we have been assisting companies in developing and implementing innovative fintech solutions. Leveraging our expertise in areas such as blockchain, online payments, and more, our clients can invent and develop cutting-edge solutions and services that keep them at the forefront of innovation.
DELIVERY/BUSINESS MANAGER
LOCATION: POLAND
*We offer a hybrid work model, allowing you to balance office presence with remote work. However, it's important to note that the role emphasizes a stronger presence in the office to foster teamwork and effective communication.
Czego chętnie szukamy
Acting as a trusted advisor to clients, ensuring strong, long-term relationships built on reliability, transparency, and value.
Understanding clients' business goals and challenges to proactively offer solutions and improvements.
Maximizing project profitability and contributing to revenue growth by identifying upsell and cross-sell opportunities.
Positioning Espeo as a strategic partner by consistently delivering high-quality services and demonstrating industry expertise.
Supporting new business sales processes.
Managing and developing the delivery team, ensuring high performance, engagement, and growth.
Aligning team members’ career development with project opportunities to foster professional growth.
Facilitating continuous learning by providing relevant project experiences and skill-building opportunities.
Setting, reviewing, and managing individual performance goals and compensation to ensure fairness, motivation, and retention.
Overseeing the execution of projects, ensuring resource efficiency, profitability, and client satisfaction.
Managing project risks, resource allocation, and operational stability to ensure smooth delivery.
Ensuring project revenue and margin targets are met through effective budgeting, forecasting, and cost control.
Managing changes in contracts, team composition, and service scope while maintaining profitability.
Solid experience in roles such as Delivery Manager, Business Manager, Business Unit Manager, Client Portfolio Manager, Account Manager, Line Manager or Team Leader,
Relation-oriented attitude: communication skills, customer relationship, team management,
Ability to lead by example, inspire and motivate your team,
Experience in the professional services industry,
Full professional proficiency in English and Polish,
Readiness for work on-site at least 20% working time (Poznań),
Readiness for international travel at least 10% working time.