Posted 21d · Data & Analytics

Business Analyst SharePoint/ServiceNow (EU Public)

Britenet·Poland

Salary · Gross
Negotiable

On Britenet's website · ~2 minutes

01

About the role

We're Looking for a Business Analyst!

Join an innovative environment and turn ambitious ideas into reality together with Britenet. We are a European IT company with strong Polish roots, already trusted by more than 200 business partners from all over the world.

This time you have the chance to be part of a project related to the development, consulting and support of IT systems for Frontex. The European Border and Coast Guard Agency supports EU Member States and Schengen-associated countries in the management of the EU's external borders and the fight against cross-border crime.

Work Model: Hybrid (5 days per month from the office in Warsaw)

Our expectations

Britenet
Britenet
Britenet to europejska firma działająca od ponad 18 lat, tworząca światowej klasy rozwiązania programistyczne. Firma wspiera innowacje, różnorodność i kreatywność, oferując międzynarodowe środowisko pracy. Specjalizuje się w usługach software outsourcing oraz tworzeniu oprogramowania, angażując ponad 501 pracowników w Warszawie oraz w sześciu innych lokalizacjach. W zespole Britenet panuje pasja, ambicja i współpraca, które wspomagają kreowanie wyjątkowych pomysłów.
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02

Do you fit?

  • Experience as a Business Analyst in at least one large-scale ERP deployment project lasting more than one year and with a budget exceeding €1 million

  • Experience in analysing business processes within the following domains: Logistics; Warehouse Management; Asset Management; Fleet Management; Financial Management; Legal; HR; Project Management

  • Experience in business analysis involving Microsoft technologies, including: SharePoint 2019; SharePoint Subscription Edition; SharePoint Online; Microsoft Power Automate; Power Apps, Dataverse

  • Experience in business analysis involving the ServiceNow platform, including custom applications and standard ServiceNow modules in both on-premises and cloud environments, particularly: Enterprise Asset Management (EAM); Strategic Portfolio Management (SPM); Customer Service Management (CSM)

03

What you'll own

  • Models and documents value chain/streams, business processes, roles, capabilities and data

  • Elicits and analyses business needs, requirements and user stories

  • Supports business experts and product owners during definition of requirements and software development

  • Maintains and tracks requirements/user stories in systems lifecycle

  • Transfers business, users and technical needs into business requirements specification

  • Maps business goals, project benefits, priorities, components, system features

  • Analyses available systems

  • Supports identification of options for potential solutions

  • Supports preparation of business cases and feasibility studies

  • Contributes to systems design, testing, quality assurance, change management

  • Responsible for designing, validating, and testing business processes for achieving business process excellence

  • Responsible for taking a holistic approach in the planning and managing of a programmes for continuous improvements of business processes

  • Collaborates with owners of end-to-end processes to continually seek out process improvements

  • Identifies opportunities for business process improvement leading to improved customer service, lower costs, or higher revenue (effectiveness and efficiency gains)

  • Communicates project objectives, business case, requirements, and scope to all stakeholders, in order to better provide rapid responses to business needs

  • Quantitatively analyses business processes, performing cost-benefit and what-if analysis

  • Plans organizational changes process

  • Implements performance monitoring systems for business processes

  • Supports business users in developing strategic and tactical plans (e.g. sector strategies, implementation plans etc.)

Sound like you?

Negotiable · Britenet

On Britenet's website · ~2 minutes