About the role
UniCredit in Poland belongs to one of the largest financial groups in Europe, serving over 20 million Clients, including one million businesses. We are building a new banking model that combines the speed and appeal of a fintech with the strength and stability of a universal bank. We draw on 150 years of experience and the unique expertise of our teams, acting as the Group’s pan-European innovation hub.
We are creating ultra-fast and transparent banking with an “all-in-one” application and new opportunities for all Clients - individual, business, and corporate. We provide full omnichannel service thanks to a network of flagship branches in key Polish cities and our Support Center.
Our greatest value is our People - a Team of creative experts who thrive in a dynamic and innovative environment. We focus on collaboration, engagement, and achieving ambitious goals.
We are looking for a Third-Party & Outsourcing Officer to join us at this pivotal moment, share our vision, and help shape the future of European banking.
Do you fit?
3 to 7 years of practical experience in third-party risk management (TPRM), operational risk, vendor management, or compliance within financial services
clear, practical familiarity with EBA Guidelines on Outsourcing and DORA requirements in a banking context
hands-on experience working with vendor management workflows and task management platforms (e.g., ServiceNow, Jira, Confluence)
experience working within a multinational group or international banking environment, with a track record of smooth cooperation across central/group teams
strong collaborative skills and clear communication; comfortable taking strong personal ownership in a lean team of two
good structured working style and project coordination skills; able to keep multi-stakeholder tasks on track
fluent English (written and spoken) for daily Group-level communication
professional proficiency in Polish.
What you'll own
Outsourcing Operations & Compliance Execution
Coordinate the end-to-end operational lifecycle of outsourcing and third-party agreements across UniCredit Polska.
Apply EBA Guidelines on Outsourcing and DORA standards to daily operations, including ICT third-party risk reviews, register updates, and exit planning checks.
Perform risk assessments, materiality checks, and due diligence reviews for new and existing vendor proposals.
Maintain and update the Bank’s Outsourcing Register to ensure complete and accurate data for internal monitoring and regulatory submissions (KNF, EBA).
Tool Management & Cross-Functional Coordination
Manage day-to-day vendor governance workflows using enterprise platforms, primarily ServiceNow (Vendor Risk Management) and Jira.
Act as a main point of contact for internal teams (Procurement, IT, Risk, Legal, Product) and central UniCredit Group colleagues, supporting smooth cross-functional coordination.
Track service level performance (SLAs), key metrics, and vendor issues alongside contract owners, helping drive resolution steps when required.
Process Support & Reporting
Support operational improvement initiatives aimed at making vendor risk reviews simpler, faster, and more digitized.
Assist in preparing regular status reports, dashboards, and meeting materials for local committees and Group risk functions.
Benefits & perks
Sound like you?
Negotiable · UniCredit Polska · Warszawa
On UniCredit Polska's website · ~2 minutes
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