About the role

The Senior Business Analyst in Trustee Change Team examines and refines business processes tied to trustee change operations, making sure service delivery stays efficient and compliant.

Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 225,000 dedicated people from around the globe. At Citi, you will have the opportunity to grow your career, give back to your community and make a real impact.We offer a broad range of opportunities across multiple business lines, each contributing to our mission of driving global progress. Whether you're interested in banking, technology, or investment services, our teams collaborate to deliver innovative solutions that make a positive impact.Explore our businesses and learn more about what it’s like to work at Citi.

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Do you fit?

Bachelor's degree in finance, business administration, or a related field
4 to 6 years of experience in business analysis, ideally within financial services
Solid understanding of trustee operations and related regulatory requirements
Excellent analytical and problem-solving abilities
Strong communication skills and experience managing stakeholders
Familiarity with process mapping and documentation tools

What you'll own

Review and document trustee change business processes and workflows
Pinpoint opportunities for process improvement and put solutions into action
Collect and document business requirements for system enhancements
Work with internal partners to guarantee smooth trustee change operations
Create reports and presentations for management on process performance
Help meet regulatory and audit requirements connected to trustee change activities