Remote Licensed Personal Lines Insurance Specialist

About the role

Work remotely as a licensed personal lines insurance specialist providing customer support. The role involves helping customers with insurance questions, policies, and claims while keeping required licensing in place.

Requirements

• Active personal lines insurance license(s)

• Prior background in insurance customer service or a related role

• Solid knowledge of personal lines insurance products and terminology

• Strong verbal and written communication skills

• Sharp attention to detail and accuracy in data entry

Responsibilities

1. 1

   Help customers with personal lines insurance questions, policy changes, and claims

2. 2

   Verify and keep active insurance licenses as state regulations require

3. 3

   Lay out coverage options, policy terms, and procedures for customers in plain language

4. 4

   Log customer interactions and process transactions accurately in the relevant systems

5. 5

   Keep up to date on insurance products, regulations, and company procedures

6. 6

   Hand off complex or sensitive cases to senior specialists or management when needed

Benefits & perks

• Dependent home office setup suited to remote work