About the role
Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!
Sales Force Automation (SFA) is the domain of tools that equip field sales representatives with everything they need to execute in-store, order taking, outlet visits, merchandising checks, and data capture, often in environments with limited or no connectivity. SEM is HEINEKEN's SFA platform, built as a .NET MAUI offline-first mobile application that keeps sales reps productive regardless of network conditions and syncs seamlessly once connectivity is restored. The product is under active development across multiple product teams working in parallel on different capability areas, and it's live today in roughly 40 countries worldwide, supporting field sales operations at global scale. We're now investing in transforming SEM into a modular system, one that can flex to the distinct commercial needs of highly varied markets.
The Product Owner is accountable and responsible for defining the…
Do you fit?
Bachelor’s or Master’s degree (preferably in business or engineering)
5+ years in digital product management
experience with mobile applications, both those already in use and those still in the early discovery phase.
understanding of digital product lifecycle, omnichannel strategy, key e-commerce capabilities
experience with product analytics, observability, data analytics tools, and leading large-scale change
strong analytical and problem-solving skills
flexible mindset and up for a challenge
expertise in digital commerce platforms
agile leadership and stakeholder management
excellent communication and collaboration abilities.
additional certifications in Agile, Scrum, or Product Management (PSPO I, CSPO, Pragmatic or equivalent)
What you'll own
supporting operational execution of product strategy, roadmap, and value proposition aligned with our RTC strategy and following the DBB foundations
using data and analytics to monitor platform performance within your specific domain, customer behaviour, and adoption. Partner closely with the Value Measurement &CX team to define and track business outcomes. Implement OKRs and a robust KPI framework to steer priorities and effectiveness…
owning the end-to-end product lifecycle within a specific domain/set of features, from ideation to deployment and optimisation
leading and empowering cross-functional teams, fostering innovation and continuous improvement. Working closely withdesign, engineering, experimentation, and business-facing stakeholders, as well as customers, to build out business cases & roadmaps that deliver value to Heineken
working across stakeholders (product, operating companies, region, etc) to plan the Sprints, including deciding on Sprint content and priority; manages dependencies and (cross) portfolio collaboration, including tradeoffs (time vs effort vs features vs value)
maintaining and refines the Product Backlog at feature level with a view to maximising reusability between OPCOs (our operating companies), driving backlog, prioritising based on aligned value best practices/guidelines
championing change management and stakeholder engagement, fostering a culture of innovation and continuous improvement
collaborating with Senior Product Owner, Sales, Trade Marketing, MtC process teams, D&T, teams to optimise customer/user journeys
communicating expectations, business impacts, and emerging user needs to teams and stakeholders.
Benefits & perks
Sound like you?
Negotiable · HEINEKEN Kraków · Kraków
On HEINEKEN Kraków's website · ~2 minutes
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