Payment Specialist (m/f/d)

About the role

The Payments Specialist is a key contributor to the operational efficiency of the Commercial Payments team and its high standards. The role focuses on timely processing of automated and manual payments, query resolution and high accuracy according to policies and procedures.

Requirements

• Ongoing or complete University Degree (a Plus if in Accounting/Finance area)

• 1+ year in P2P department (experience in Payments is preferred)

• English (B2+)

• Microsoft Office good working knowledge

• General understanding of E2E P2P process

• ERP system working knowledge (preferance in SAP)

• Working knowledge of banking platform and payments environment

• Good analytical and problem-solving skills

• Ability to work in dynamic and fast changing environment

• Attention to detail and accuracy

• Ability to work under pressure and against challenging deadlines

• Ability to absorb knowledge quickly (fast learner)

• Effective communication skills

• Ability to work independently and manage own workload

• Ability to identify and raise potential risks

• Team oriented

• Comfortable working in a multinational cross functional setup

• Readiness to work with repetitive tasks

• Operational training of newcomers in your area of responsibilities

Responsibilities

1. 1

   Process large volumes of transactions accurately across a variety of platforms and operational systems in line with existing Company Policies and Procedures; meet KPIs and other targets

2. 2

   Query Support/Issue Resolution: analytically review and respond to requests in a timely, professional, and efficient manner; identify potential escalation risk and flag it via proper channels; identify system- and process-related issues and escalate accordingly

3. 3

   Organize own workload to meet daily targets

4. 4

   Compliance: responsible and accountable for JSOX and other controls in Payments, aware of segregation of duties, audit requirements and internal control standards

5. 5

   Team Engagement: active participation in team meetings/huddles; support onboarding of newcomers; understand and follow of P2P cross-team cooperation best practices

6. 6

   Reporting: Analyze reporting data related to scope of responsibilities

7. 7

   Identify process gaps and propose improvements

8. 8

   Support transitions and other projects; perform testing

9. 9

   Manage various tasks, projects, and trainings as they arise and upon manager’s request

Benefits & perks

• Competitive pay and attractive annual bonus
• On-going development opportunities in multinational environment, wide variety of projects, ambitious goals and independence in achieving them. Promoting from within culture
• Freedom with responsibility (we trust your competencies, ability to manage your time and your scope of work)
• Lot of flexibility in terms of work arrangements (work from office or from home)
• Private medical care (various options to choose) and life insurance
• Employee pension and savings programs
• JTI Family Leave Benefit, including extended paid paternity leave and fully paid maternity leave
• Multisport card, foreign languages classes
• Wide variety of trainings, webinars and professional courses on our e-learning platforms, including sponsored certification programs (for employees fulfilling the admission criteria)
• Modern office with traditions (Art Norblin Factory) in convenient location, equipped with a library, mindfulness zone, spacious kitchen, garden terrace, massage chairs and underground bicycle parking
• Working in a diverse and inclusive organization of over 40 different nationalities