Head of Compliance (Lithuania/Remote)

About the role

ZEN.COM is a smart financial app for everyday life, at home and on the go. It makes payments, online shopping, and personal finance management quick, safe, and effortless, offering cashback on purchases, full control of spending, purchase protection, and a built-in multi-currency account for spending abroad or shopping internationally at favorable exchange rates with no hidden fees. We are hiring an experienced, business-minded Head of Compliance to run our Compliance function in Lithuania, play

Requirements

• No less than 5 years of managerial experience in Compliance gained in the financial services sector.

• A bachelor's degree or above in Law, Finance, Economics, or a comparable discipline.

• Deep familiarity with Lithuanian and EU regulatory frameworks, especially the ones that apply to financial institutions.

• Solid grasp of the fintech industry, its business models, and the regulatory risks that come with them.

• Demonstrated experience in creating and rolling out compliance frameworks, policies, and internal controls.

• Past experience engaging with regulatory authorities, ideally the Bank of Lithuania.

• Powerful leadership capabilities with a track record of building, motivating, and growing high-performing teams.

• A forward-looking, results-oriented approach paired with strong problem-solving abilities.

• Capacity to weigh regulatory requirements against business needs and suggest practical, risk-based solutions.

• Outstanding communication, stakeholder management, and decision-making capabilities.

• Command of both English and Lithuanian, spoken and written.

• We would be glad if you could send us your Gallup test or comparable assessment scores, if you have them. A dedicated link can be found in the application form on the following page.

Responsibilities

1. 1

   Take charge of leading, developing, and inspiring the Compliance team so it stays effective and keeps improving.

2. 2

   Forge and sustain solid working relationships with the Bank of Lithuania as well as other applicable regulatory bodies.

3. 3

   Shape, roll out, and keep refining the company's compliance framework, policies, and procedures.

4. 4

   Encourage a robust compliance mindset throughout the whole organization.

5. 5

   Track regulatory developments and make sure the company is prepared for upcoming legislative and regulatory changes.

6. 6

   Pinpoint, evaluate, and handle compliance risks while delivering practical, business-oriented advice.

7. 7

   Work together with business leaders to create and put in place compliant processes and internal controls.

8. 8

   Guarantee that regulatory requirements are satisfied as business objectives and growth are supported.

9. 9

   Keep an eye on compliance monitoring work, regulatory reviews, and internal controls.

10. 10

    Spot compliance shortcomings and organize remediation activities in a timely manner.

11. 11

    Drive compliance-related internal and external audits.

12. 12

    Serve as a trusted advisor and main contact point for compliance questions across the organization.

13. 13

    Put together compliance reports for the Board and relevant committees, and present them.

14. 14

    Manage cooperation with external advisors, law firms, and other parties involved.

15. 15

    Boost compliance awareness by running training and knowledge-sharing activities.

Benefits & perks

• Real influence on shaping the ZEN.COM.
• Work in an environment where innovation and effectiveness truly matter.
• Private medical healthcare.
• Internal and external training opportunities.