Collections Junior Specialist with French (LOA Replacement)

About the role

A Collections Junior Specialist who manages accounts receivable and debt collection work in French, helping to recover outstanding payments on time.

Requirements

• Fluency in French in both written and spoken form

• Basic understanding of accounts receivable and collections processes

• Strong abilities in communication and negotiation

• Careful attention to detail and solid organizational skills

• Proficiency in standard office software and data entry

• Capacity to work in a target-driven environment

Responsibilities

1. 1

   Reach out to customers by phone and email to pursue outstanding invoices and overdue payments

2. 2

   Work out payment plans and arrangements that follow company policies

3. 3

   Keep precise records of collection activities and interactions with customers

4. 4

   Refer disputed or complex accounts to senior collectors or supervisors

5. 5

   Track accounts receivable aging reports and set priorities for collection efforts

6. 6

   Share regular updates on collection status and recovery performance