Trust & Safety Specialist (Content Moderator) with German

About the role

A Trust & Safety Specialist reviews user-generated content to keep online platforms safe and compliant with policy. The role requires German language skills and focuses on accurate, consistent moderation decisions.

Requirements

• Fluency in German and working proficiency in English

• Experience in content moderation, customer support, or a similar operations role

• Strong attention to detail and ability to apply guidelines consistently

• Comfort working with sensitive or potentially disturbing content

• Good communication and reporting skills

• Ability to work in shift-based or deadline-driven environments

Responsibilities

1. 1

   Review and moderate user-generated content in German and English against client policies

2. 2

   Classify and escalate content that violates safety or legal guidelines

3. 3

   Document moderation decisions and maintain accurate records in internal systems

4. 4

   Identify trends or emerging policy issues and report them to team leads

5. 5

   Meet quality and productivity targets while handling sensitive material

6. 6

   Support process improvements and share feedback during team reviews