Warehouse Supervisor (Quality Control)

About the role

Twój zakres obowiązków - Responsible for the daily management of the warehouse QC team, including staff scheduling, attendance management, work assignment, and on-site coordination. - Manage quality inspection of inbound goods, review inspection results, follow up on non-conforming items handling, returns, and ensure closure of exceptional cases.

Requirements

• Proficient in both Polish and English for communication and collaboration with local teams.

• Ability to analyze operational and quality data, identify trends and translate findings into corrective actions.

• Strong problem-solving and root cause analysis skills.

• Strong learning ability, able to quickly master business processes, system operations, and quality standards.

• Detail-oriented, responsible, with good professional ethics and strong execution skills.

• Possess good communication and coordination skills and a sense of team management.

• Previous experience in warehouse operations is required, preferably within quality control, returns, logistics, or e-commerce operations.

Responsibilities

1. 1

   Responsible for the daily management of the warehouse QC team, including staff scheduling, attendance management, work assignment, and on-site coordination.

2. 2

   Manage quality inspection of inbound goods, review inspection results, follow up on non-conforming items handling, returns, and ensure closure of exceptional cases.

3. 3

   Manage procedures related to sampling inspection, verification, and authenticity identification for special items, including receiving, inspecting, recording information, uploading documents, and following up on results.

4. 4

   Coordinate with warehousing, operations, and relevant partners to facilitate timely resolution of quality issues and ensure smooth business processes.

5. 5

   Oversee the implementation of quality inspection standards and procedures, provide training and guidance to the team, and continuously improve inspection quality and efficiency.

6. 6

   Monitor and analyze daily/weekly quality KPIs, identify deviations and trends, and ensure timely corrective actions are implemented.

7. 7

   Conduct root cause analysis for recurring quality issues and drive corrective and preventive actions

8. 8

   Prepare regular quality performance reports covering KPI results, audit findings, key risks, root causes and improvement actions.

9. 9

   This is shift work - one month day shift and one month night shift interchangeably.

Benefits & perks

• Full-time contract structure: 3-month probation, then 1-year fixed term, followed by a permanent contract
• Globally diverse team
• Clear promotion path
• Performance-driven yearly bonus
• Unlimited access to company training and learning resources
• No formal dress code — wear what makes you comfortable
• Private medical care at Luxmed
• Fully employer-funded life & health insurance at Nationale-Nederlander
• Multisport card
• Subsidized lunches for 1 PLN (meat, vegetarian, or Chinese options)
• 30% discount at SHEIN
• Free parking
• Company benefit fund
• Employee referral program
• Multiple team-building activities throughout the year
• Fruits and healthy snacks at work
• sharing the costs of sports activities
• private medical care
• life insurance