Junior CRM and Marketing Automation Manager

About the role

Junior CRM and Marketing Automation Manager responsible for overseeing CRM and marketing automation efforts across Nutricia brands, building and refining campaigns, and working with cross-functional teams to enhance the customer experience.

Requirements

• have experience using a Marketing Automation or CRM platform

• have an understanding of customer journeys, segmentation, and email campaigns

• enjoy working with data and solving problems

• can comfortably coordinate multiple projects and stakeholders

• pay attention to details and like making things work smoothly

• are proactive and willing to take ownership of your work

• feel comfortable communicating in English.

• experience with iPresso or a similar platform

• exposure to website integrations and data flows

• basic HTML knowledge

• experience in a regulated industry such as healthcare, pharma, or FMCG

• curiosity about AI and how it can support marketing and automation activities.

Responsibilities

1. 1

   Overseeing CRM and Marketing Automation efforts across Nutricia brands.

2. 2

   Developing, deploying, and refining email and customer journey campaigns.

3. 3

   Handling customer databases, segmentation, and contact management.

4. 4

   Assisting with connections between websites and our Marketing Automation platform.

5. 5

   Validating data flows and spotting ways to enhance processes and the customer experience.

6. 6

   Partnering with Marketing, Digital, IT, Legal teams, agencies, and external technology partners.

7. 7

   Making sure CRM activities meet GDPR and data privacy requirements.

8. 8

   Tracking campaign performance and translating data into actionable insights.

9. 9

   Investigating new technologies, including AI tools, to make our work smarter and more effective.

Benefits & perks

• Annual bonus scheme.
• Hybrid working model: 3 days working remotely and 2 days from our Warsaw office (Bobrowiecka 8).
• Opportunity to grow in one of Poland’s top employers, recognized by Forbes and awarded Friendly Workplace.
• Access to AI Copilot to support your day-to-day work and productivity.
• Unlimited learning opportunities through LinkedIn Learning and our internal learning platform, Campus X.
• A culture that supports development through regular feedback and internal career opportunities.
• Wellbeing initiatives including webinars, podcasts, massages, and other activities supporting physical and mental wellbeing.
• Workation benefit allowing you to work remotely for up to 30 days per year from anywhere within the EU.
• Financial support and employee loans available through the Social Benefits Fund.
• Comprehensive benefits package including private medical care (also covering private childbirth), life insurance, Multisport card, employee discounts, and more.
• Cafeteria benefits platform, giving you flexibility to choose benefits that fit your needs.
• Baby welcome package filled with our products for new parents.
• Employee referral programme with rewards for successful recommendations.
• Employee share purchase programme.
• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities