IT Specialist

About the role

An IT Specialist maintains and supports IT infrastructure, systems, and services to keep operations running reliably throughout the organization.

Requirements

• A bachelor's degree in information technology, computer science, or a related area

• Demonstrated experience in an IT support or systems administration position

• Solid understanding of Windows and Linux environments, networking, and security practices

• Hands-on experience with ticketing systems and IT service management processes

• Analytical and problem-solving capabilities with a careful eye for detail

• Effective communication skills and the ability to work on your own

Responsibilities

1. 1

   Manage and maintain servers, networks, and cloud or on-premises services

2. 2

   Track system performance and address technical incidents and problems

3. 3

   Handle user accounts, permissions, and security policies

4. 4

   Put IT processes, standards, and procedures in place and document them

5. 5

   Work with vendors and internal teams on IT projects and upgrades

6. 6

   Deliver second-line support and guide junior colleagues