Business Excellence O2C Lead/Specialist

About the role

The Business Excellence O2C Lead/Specialist drives process improvements and operational excellence throughout the Order to Cash cycle. In this role you ensure that O2C operations run efficiently, stay compliant, and keep improving over time.

Requirements

• Demonstrated experience working in Order to Cash or comparable finance operations processes

• Solid analytical abilities, including the capacity to read data and turn it into improvements

• Thorough understanding of process improvement methods such as Lean or Six Sigma

• Skilled in using ERP systems and MS Office tools

• Strong skills in communication and managing stakeholders

• Bachelor's degree in business, finance, or a related field

Responsibilities

1. 1

   Take the lead in organizing and steering process improvement efforts spanning the Order to Cash cycle

2. 2

   Examine O2C performance metrics to spot chances to boost efficiency

3. 3

   Create and keep up standard operating procedures along with process documentation

4. 4

   Keep a close watch on order management, invoicing, and collections work to make sure it is accurate and on schedule

5. 5

   Work together with teams across the organization to clear process bottlenecks and handle escalations

6. 6

   Help with audits and make sure internal controls and policies are followed