About the role
Joining our friendly and hard working family as a Customer Service/Sales Expert, you’ll be on the front line dealing with our customers that come into your branch; playing a vital role in our continued success, providing a first class service and keeping colleagues and customers safe at all times.
What will I be doing?
No one day is the same as the next in TP branch life, but here are a few pointers:
What experience do you need?
This is a key customer facing role, you need the ability to provide great customer service, build effective relationships and work as part of a team. Previous experience of managing large customer accounts and developing relationships will be beneficial. We can teach you the rest.
Does this sound like you?
We hope you can say ‘Yes’ to all of the characteristics below - they are in the DNA of all our fantastic Customer Service/Sales Expert. Are you:
Being a Customer Service/Sales Expert in TP gives you a fantastic opportunity to excel and to continue to develop your career, if you choose. As a new colleague you will be encouraged to enroll onto a TP development scheme - which are available to colleagues and managers at all levels of our business. How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan, that embraces our values.
You’ll also receive £Competitive pay + Benefits (which includes an annual colleague bonus, contributory pension, private healthcare, life assurance,…
Do you fit?
Ability to provide great customer service
Ability to build effective relationships
Ability to work as part of a team
Previous experience of managing large customer accounts and developing relationships will be beneficial
Highly adaptable, resilient and tenacious with high levels of energy and drive
Thrives in a dynamic and fast paced environment
Friendly and outgoing personality who is happy to communicate face to face with customers and build strong relationships
What you'll own
Deal with customers that come into your branch
Provide a first class service
Keep colleagues and customers safe at all times
Help deliver the highest standards of service
Be helpful and friendly
Handle requests (including those from some of our larger customers)
Provide information on our products
Prepare quotes
Help each customer with their purchase
Ensure the safe and correct movement of our products around the branch
Ensure that our standards never slip, by adhering to all stay safe policies and procedures
Benefits & perks
Sound like you?
Negotiable · TRAVI.PL - Agencja interaktywna · Watford
On TRAVI.PL - Agencja interaktywna's website · ~2 minutes
